Privacy Policy

Privacy Policy for Optivi AI

Last Updated: 17/08/2025

Optivi AI (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, platform, and services. By using Optivi AI, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information when you use Optivi AI:

  • Account Information: Your name, email address, billing details.
  • Usage Data: Logs of your interactions with our platform (e.g., brand data, prompts, responses).
  • Payment Information: Handled securely by third-party payment providers (e.g., Stripe). We do not store your credit card details.
  • Technical Data: IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Process payments and manage subscriptions.
  • Communicate with you, including sending service updates or marketing emails (you can opt out).
  • Enhance security, prevent fraud, and ensure compliance with applicable laws.
  • Develop new features and conduct analytics to improve performance.

We may also use your information for other legitimate business purposes, provided they are consistent with this policy.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Service Providers: Cloud hosting (e.g., GCP), database (e.g., Supabase), payments (e.g., Stripe), and analytics tools.
  • AI Model Providers: To process prompts and generate responses (e.g., OpenAI, Anthropic, Google, or similar). Your inputs and outputs may be transmitted to these providers.
  • Legal Obligations: If required by law, regulation, or valid legal process.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

  • You may access, update, or delete your personal information by contacting us.
  • You may opt out of marketing emails by clicking “unsubscribe” in the email footer.
  • Depending on your jurisdiction, you may have additional rights under applicable data protection laws.

7. AI-Generated Content Disclaimer

Optivi AI provides AI-powered insights and outputs. These outputs may be incomplete, inaccurate, or outdated. You should not rely on Optivi AI for critical decisions, including but not limited to: financial, legal, health, or safety-related matters.

  • All use of the platform is at your own risk.
  • Optivi AI is not liable for damages, losses, or issues arising from use of AI-generated content or reliance on the information provided.

8. Children’s Privacy

Optivi AI is not directed to children under 13. We do not knowingly collect information from children. If we become aware of such collection, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will always indicate the most recent version. Continued use of Optivi AI after updates means you accept the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [Insert Contact Email]

Website: https://Optivi.ai